
In case of delay, please inform us using one of our communication channels.
Whatever happens, our welcome team will be waiting for you.
Our staff will meet you at the terminal exit door with a sign written with your name. Extra details about the welcome are written in the confirmation e-mail.
You need to specify the type and size of your pet in the "Your Note" box on the reservation form. Necessary information will be provided when confirming your reservation.
Frequently Asked Questions About Welcoming and Transfer at the Airport
You must specify the type and dimensions of your baggage in the "Your Note" box on the reservation form. Necessary information will be provided when confirming your reservation.
While making the reservation, you can choose the number of "Baby / Child Seats" and enter the type of seat you want and the age of your child in the "Note" box in the reservation form.
When making a reservation, first write your flight departure time and then specify the time you want to be picked up from the hotel. It is recommended to be at the airport at least 2.5 hours before your flight on international flights and 2 hours before your Gazipasa flights. Determine the time you want to be taken by including the transportation time in this period. (If there is a problem with your pickup time, we will return to you and make the necessary changes.)
Your reservation will be confirmed within 12 hours and an Order Confirmation Mail will be sent to you. Please make sure your order is confirmed.
If you contact us and provide all the necessary information for the reservation, we can make a reservation on your behalf and send your ticket to your e-mail address.